Stone - Support Technician, Nashville, TN
BearComNashville, Tennessee, United States
Posted March 5, 2026
Full Time
About the Company
BearCom, headquartered in Dallas with 80+ North American locations and 1,400 employees, has delivered high‑performance wireless voice, data, and security solutions for more than 40 years to airlines, manufacturing, petrochemical plants, construction, public‑safety agencies, and events worldwide. The company specializes in end‑to‑end communications systems—ranging from multi‑point WLANs and integrated two‑way radio networks to bi‑directional amplifiers and IoT/M2M platforms—while also providing equipment sales, short‑term rentals for major events, long‑term leasing, and full‑service support. BearCom’s extensive portfolio includes radio interoperability, mesh broadband, video surveillance, access control, and mobile command centers, enabling seamless collaboration and safety across diverse industries. Recognized as Motorola Solutions’ largest value‑added reseller and a Platinum Channel Partner, BearCom’s proven expertise and commitment to innovation set it apart as a trusted partner for complex, mission‑critical communications.
Job Description
Stone - Support Technician is responsible for troubleshooting, repairing, and maintaining electronic security systems in a timely manner, with a focus on Milestone, LenelS2, DMP, Axis, Hanwha, and Bosch platforms.
Requirements
- Respond to routine and non-routine service calls
- Diagnose and repair defective components in electronic security systems
- Perform system diagnostics and isolate issues
- Service and support systems including Milestone, LenelS2, DMP, Axis, Hanwha, and Bosch platforms
- Perform preventative maintenance on installed systems
- Conduct system testing, commissioning support, and quality checks
- Install small projects, system additions, and upgrades
- Analyze repair requirements and present clear solutions to customers
- Complete service documentation, work orders, and reports
- Coordinate with project managers and technical specialists