Assistant Quality Manager
Beckett Thermal SolutionsOhio, United States
Posted February 12, 2026
Full Time
About the Company
Beckett Thermal Solutions is a global leader in combustion technology, designing and manufacturing advanced burners, burner systems, heat modules, and control solutions for a diverse range of industries. The company specializes in premixed combustion and thermal engineering, leveraging concurrent engineering to deliver first‑to‑market innovations. Its collaborative approach combines technical expertise with strong customer relationships, ensuring reliable, high‑performance solutions that meet stringent safety and efficiency standards. Beckett’s commitment to sustainable warmth and continuous improvement makes it an attractive partner for clients and employees seeking a forward‑thinking, mission‑driven workplace.
Job Description
Assistant Quality Manager supports the Quality Manager by implementing quality systems, monitoring operational quality control, and conducting investigations and problem-solving to ensure compliance with customer expectations and resolve issues.
Requirements
- Support the effective operation of the quality department
- Oversee and mentor quality assurance auditors
- Investigate quality issues, NMRs, and customer returns
- Facilitate RMAs and crediting customers' open RMAs
- Manage the quality assurance auditors and provide directions
- Ensure accurate and timely information for engineers and supervisors
- Capture and record quality-related data
- Review and refine quality processes and procedures
- Assign and distribute tasks to auditors
- Provide administrative support to auditors
- Investigate customer complaints and implement corrective actions
- Assist in resolving internal NMRs
- Collaborate with teams to investigate and resolve deviations
