The role of a Bellboy at Sanctuary Lodge, a Belmond Hotel, Machu Picchu involves providing a warm welcome and personalized service to guests, ensuring memorable experiences under high quality standards.
Requirements
- Minimum 1-year experience in similar positions in hospitality or tourism, with a service vocation and attention to detail.
- Intermediate-level English proficiency
- Intermediate-level proficiency in Office Word and Excel tools
- Ability to provide personalized attention to guests, demonstrating empathy, courtesy, and a high level of service in every interaction.
- Ability to communicate clearly and assertively, facilitating a smooth and welcoming experience from the first contact.
- Ability to make quick decisions and resolve problems or unexpected situations with creativity and judgment.
- Organization and responsibility in luggage management, registration, and distribution, as well as in attending special requests.
- Conflict resolution skills, essential for daily interaction with guests and the team.
Benefits
- 100% oncological insurance coverage
- Corporate rates for partners and children
- Staff dormitory
- 2 meals per day
- Employee bus transportation
- Hotel points