Customer Service Representative
Beneficial State BankLos Angeles, California, United States
Posted May 13, 2026
40000 - 55000 USD
Full Time
About the Company
Beneficial State Bank is one of only a handful of B-Corp banks in the nation and one of the highest-rated B-Corps on the planet.
Job Description
Customer Service Representatives are responsible for delivering extraordinary customer service and helping customers reach their financial goals by cross-selling bank products and referring customers to the Branch Manager or Senior Relationship Banker.
Requirements
- Assist customers with consumer and commercial transactions, requests, and inquiries
- Maintain a cash drawer within the assigned cash limits and meet cash balancing requirements
- Process transactions efficiently and securely while adhering to bank policies
- Engage customers in conversations, listen to identify then recommend appropriate bank products and services to best meet customers' needs
Benefits
- Medical / Dental / Vision / Basic Life / STD / LTD
- Vacation Days: 2-4 weeks depending on role
- Sick Days: 12 days per year
- Holidays: 11 days per year
- 401(K) / ROTH / FSA / HSA / EAP
- Education and Adoption Assistance
- Bank-Wide Annual Discretionary Bonus Program
- Production-based incentive program available for some roles.
- Paid Volunteer Time: 4 days per year / annual match of qualifying employee donations
- Paid Sabbatical Program after 5 years of service
- Pet Benefits
