Sales Support Specialist

At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day.

Requirements

• Undergraduate degree or equivalent
• 5+ years in a fast-paced, high-volume contact center
• Expertise in contact center operations, software and processes along internal tools and operating
• Excellent product knowledge
• Understanding of the retail paint industry
• Superior knowledge with company systems including, Microsoft Office and
• Effective interpersonal skills, relationship building and communication
• Ability to analyze situations and identify opportunities for improvement
• Effective decision making and problem solving
• Must be self-motivated and
• Effective time management
• Flexibility in adapting to changing circumstances