Senior Systems Engineer - Operations

Berkadia is seeking a Senior Systems Engineer - Operations to join their team. The successful candidate will be responsible for executing network-focused project work and providing operational support for enterprise networking environments, with a strong emphasis on supporting large office locations in India.

Requirements

• 5–10 years of hands-on experience in enterprise networking or network operations roles.
• CCNA or comparable industry certification required (e.g. FortiNet).
• Strong hands-on experience with FortiGate firewalls.
• Strong practical experience with Layer 2 and Layer 3 networking concepts, including routing and switching.
• Hands-on experience operating and troubleshooting enterprise campus switching and wireless platforms (Cisco and/or HPE Aruba).
• Practical experience supporting firewall and VPN technologies in an operational environment.
• Strong troubleshooting skills with a methodical, operations-focused approach to problem resolution.
• Experience supporting geographically distributed office environments, preferably including international locations.
• Familiarity with structured incident and escalation processes, including working with an EOC/NOC/SOC or similar operations function.
• Clear written and verbal communication skills, with the ability to collaborate effectively across teams and time zones.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Life insurance