BERT OGDEN BUICK GMC SERVICE ADVISOR
Bert Ogden Auto GroupEdinburg, Texas, United States
Posted September 9, 2025
Full Time
About the Company
Bert Ogden Auto Group is a full-service automotive dealership that sells vehicles and provides comprehensive repair and maintenance services, including quick-lube and facility upkeep. Skilled technicians perform quality vehicle repairs, routine maintenance, and facility maintenance to ensure customer satisfaction and operational excellence.
Job Description
BERT OGDEN BUICK GMC Service Advisor will answer customer phone calls, emails, and respond to vehicle issues. The role involves accurately recording information, completing transactions, coordinating delivery, and ensuring customer satisfaction. Excellent communication and attention to detail are essential.
Requirements
- Answer phone calls, emails, and drive to customer's vehicles.
- Determine resolution through phone or escalation.
- Accurately record issues and vehicle data in the Dealer Management System.
- Coordinate vehicle delivery and service.