Customer Success Manager (m/w/d)
BertelsmannDortmund, North Rhine-Westphalia, Germany
Posted April 16, 2026
Full Time
About the Company
Bertelsmann is a global media, service, and education conglomerate with over 75,000 employees operating in around 50 countries. The company comprises diverse entities including RTL Group for entertainment, Penguin Random House for books, BMG for music, Arvato Group for services, Bertelsmann Education Group for education, and Bertelsmann Investments for international funds. Known for creativity and entrepreneurship, Bertelsmann offers exceptional media products and innovative services that captivate a global audience.
Job Description
We are looking for a Customer Success Manager to join our team and shape the future of healthcare with us. The role involves managing the customer journey from onboarding to utilization and development, and creating added value through proactive work with numbers, data, and customer feedback.
Requirements
- Completed commercial or medical education
- Strong customer orientation
- Analytical and structured way of working
- Interest in modern customer success approaches
- Driver's license
Benefits
- Flexible work
- Diverse opportunities for further education
- Green commute cashback
- Comprehensive health management
- Central office location
