Customer Success Manager (m/w/d)

Join our team at hellomed, a digital pharmacy for caregivers, as a Customer Success Manager. You will accompany newly won care facilities through the introduction process, train care staff, and ensure satisfaction with our service and product. This role requires experience in healthcare or Customer Success, strong customer orientation, and communicative skills.

Requirements

• Experience in healthcare or Customer Success
• Customer orientation
• Communicative strength
• Analytical skills
• Team ability
• Travel readiness
• Technical openness

Benefits

• Unlimited employment contract
• Attractive workplace in modern office in Berlin-Kreuzberg
• Above-average pay
• Flexible working hours with home office option
• Company car or rail card for customer meetings and trips
• Free drinks, fresh fruit, and muesli
• Unforgettable shared moments with team
• Opportunity for personal further development and training sessions