Customer Support Agent (German Market)

Join Best Service Team as a Customer Support Agent for the German Market to redefine the digital experience and provide high-impact, B2B service solutions for world-class brands. The role requires fluency in German and English, previous customer support experience, and strong communication skills. The team is remote-first and international, and the company operates globally, bringing together diverse cultures and behaviors to solve complex challenges within the online betting industry.

Requirements

• Fluency in German and English, both written and spoken
• Previous experience in customer support or a related field is preferred
• Strong communication skills, with the ability to convey information clearly and effectively
• Proficiency in using computer applications and customer service software
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong problem-solving skills and a customer-first mindset
• Availability to work flexible hours, including weekends and holidays if needed

Benefits

• Fully paid day off on birthday month with €100
• 100% of salary for 14 days of sick leave per year
• Free online English courses
• Complimentary Book Club sessions in Russian & English
• Virtual team-building activities
• Annual Leave: 20 working days per year