Customer Support Agent (Russian Speaking)

Best Service Team is seeking a Russian-Speaking Customer Support Agent to join their remote-first, international team. The role involves engaging with Russian-speaking customers via phone, email, and chat, and providing high-impact, B2B service solutions for the digital age.

Requirements

• Fluency in Russian and English, both written and spoken.
• Previous experience in customer support or a related field is preferred.
• Strong communication skills, with the ability to convey information clearly and effectively.
• Proficiency in using computer applications and customer service software.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving skills and a customer-first mindset.
• Availability to work flexible hours, including weekends and holidays if needed.

Benefits

• Fully paid day off on birthday
• €100 for birthday celebration
• 100% salary for 14 days of sick leave per year
• Free online English courses
• Complimentary Book Club sessions
• Virtual team-building activities
• 20 working days annual leave