Post Enrollment Specialist

The Post Enrollment Specialist role is a performance-driven, structured position that supports clients after enrollment by stabilizing accounts, preventing cancellations, and reinforcing long-term program success.

Requirements

• 1–2 years of experience in customer service, sales, or client retention
• Experience in financial services or debt settlement preferred
• Strong verbal communication and active listening skills
• Ability to influence, de-escalate, and handle objections effectively
• Emotional intelligence with the ability to maintain structure under pressure
• Strong attention to detail and documentation accuracy
• Comfort working in a fast-paced, performance-driven environment
• Experience using CRM and call management tools

Benefits

• Comprehensive Benefits
• Medical, Dental, Vision coverage