We're looking for a Workplace Experience & Strategic Initiatives Manager to lead our workplace experience and hub operations. As a hands-on leader, you'll be responsible for executing day-to-day operations, driving workplace strategy, and managing HR projects. If you have experience in workplace experience, HR operations, program management, or similar roles, we'd love to hear from you.
Requirements
- 8–12+ years of experience in Workplace Experience, HR Operations, Program Management, or similar operational leadership roles
- Hands-on experience owning a physical workplace or hub, ideally in a hybrid or high-growth environment
- Proven people management experience, including leading distributed or multi-site teams
- Strong project management skills with a track record of delivering complex work in ambiguous environments
- Experience managing vendors, budgets, space planning, and health & safety considerations
- Comfort being visible, present, and accountable for outcomes—not just planning
- Excellent communication skills and strong executive presence
- Experience managing leased offices, co-working spaces, or third-party office providers
- Strong knowledge of U.S. health and safety regulations; familiarity with U.K. and EU standards preferred
- Demonstrated success driving vendor negotiations, cost optimization, and service-level management
- Data-driven mindset with experience using analytics (preferably AI-assisted) to inform decisions
- Ability to travel 15–20% for onsite support in U.S. and international hubs
- Comfort adopting AI tools for automation, reporting, documentation, and workflow efficiency
- Familiarity with workplace tech (Google Suite, Envoy, WeWork systems, Grubhub, and similar platforms)
Benefits
- Access to BetterUp coaching
- Competitive compensation plan with opportunity for advancement
- Medical, dental, and vision insurance
- Flexible paid time off
- All federal/statutory holidays observed
- 4 BetterUp Inner Workdays
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution