Service Manager

The Service Manager is responsible for managing customer support and service operations to ensure timely, high-quality service delivery and customer satisfaction.

Requirements

• Bachelor's degree in Business, Operations, Engineering, or related field preferred
• 5–8+ years of experience in customer support or service operations
• 2–4+ years in a supervisory or management role
• Experience in a service-driven or technical support environment, preferably in the intralogistics industry

Benefits

• Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
• 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
• Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
• Ancillary Insurances: Including vision, accident, and critical illness insurance.
• Generous Paid Time Off: Achieve the optimal work-life balance.
• Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
• Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.