IT Solutions Consultant

The Solutions Consultant II collaborates with business leads and subject matter experts to implement tactical and strategic software solutions, including systems with complex dependencies involving a financial component, higher requirement for real-time processing, and more complex processes.

Requirements

• Works with business leads and subject matter experts in the implementation of tactical and strategic software solutions.
• Completes implementation workbooks detailing business decisions, configuration data and implementation plan.
• Conducts related analysis to assess impact to related systems, processes and end users.
• Conducts systems implementation, and coordinates user acceptance testing and sign off.
• Arranges and facilitates requirements discussions including interviewing SME’s, shadowing key end users, and collaborating with Business Systems Analysts to define and document business requirements for new solutions or enhancements to existing applications and reports.
• Communicates requirements to the Business Systems Analysts to obtain the necessary time and cost estimates (documentation, development, UA/QA testing, deployment, etc.) as well as any anticipated issues and risks.
• Obtains business sponsor approvals on all business requirements and estimates, where applicable, prior to proceeding to the next stage in the project.
• Performs impact analysis of proposed solutions, assesses the impact of changes/enhancements to various accounts/users, understands variances in implementation by account, and identifies opportunities for standardization.
• Establishes project milestones with key business leads and technologies team members.
• Provides weekly status updates to senior management for all major initiatives highlighting key deliverables, risks and areas requiring assistance/escalation.
• Employs documentation best practices in all solutions documentation and applies established BGIS Canada and IT processes to the management of all software and implementation projects (Change Management, Application Enhancement/Defect Process, etc.)
• Coordinates and documents post implementation analysis of major professional services initiatives. Identifies continuous improvement opportunities and recommends IT business process changes to senior management to address these opportunities.
• Works with business leads, SME’s and key end users to assist in defining new business processes which leverage existing or new RealSuite, Best of Breed Applications and Business Intelligence Applications functionality.
• Maintains regular contact with various clients to ensure that their solutions continue to meet their needs. Researches industry/product trends and makes appropriate recommendations for tactical and strategic software enhancements that align with industry trends and clients evolving needs.
• Performs other duties as required/assigned.

Benefits

• Salary range: $73,600 - $92,000 per annum