Service Manager - BTR (59854)
BH MANAGEMENT SERVICES LLCGrand Prairie, Texas, United States
Posted March 26, 2026
30 - 30
About the Company
BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies.
Job Description
The Service Manager BTR will coordinate the work of employees who repair and maintain buildings/facilities, prepares work schedules, assigns work, and oversees the work product. The role requires strong commitment to service needs of internal and external customers and represents the company in a professional and courteous manner.
Requirements
- Minimum of two years or more experience with progressive maintenance, safety, and all major types of heating and air conditioning, construction background including, but not limited to: foundations, framing, roofing, plumbing and electrical.
- Working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair.
- Ability to work remotely if necessary.
- Positive, motivating and team-oriented attitude.
- Strong organization skills; being able to manage warranty requests with multiple vendors.
- Basic computer skills/knowledge required to perform job functions.
- Ability to work independently with minimal supervision and excellent time management skills; ability to prioritize work functions.
- Strong communication and interpersonal skills, and a positive, team-oriented attitude.
- Ability to work with a diverse group of people and customers.
- Valid driver's license and/or reliable transportation required.
- Ability to travel to and work onsite up to a minimum of 95% of the time.
- HVAC certification.
- E.P.A Certification required (Type II – domestic HVAC systems).
- CPO (Certified Pool Operator) required.
- CAMT preferred or ability to obtain within the first year of employment.
- HVAC, supply purchasing and bidding experience helpful.
- E.P.A 410A certification preferred or ability to obtain within the first year of employment.
- Working knowledge of Microbial Growth is a plus.
Benefits
- Paid time off
- Retirement plan
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid holidays
- Professional development opportunities