Customer Services Specialist

Bia Energy is seeking a Customer Service Specialist to provide personalized customer experiences and ensure customer satisfaction. The role involves resolving issues, proactively meeting customer needs, and contributing to process improvements to maximize energy savings through regular contact. A customer-centric approach and a willingness to innovate are highly valued.

Requirements

• Excellent spelling and verbal fluency
• Previous experience in customer service or business management
• Strong knowledge of customer service and difficult situations management
• Unwavering dedication to solving problems
• Handling of office tools

Benefits

• Ownership mentality
• Positive work environment
• Teamwork and collaboration