Financial Coordinator-1

The Financial Coordinator plays a key role in our patients' treatment providing them with the financial information and support they need to successfully navigate their recovery journeys. Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine.

Requirements

• At least 2-years of experience in high touch customer service or healthcare.
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously.
• Experience with Mac/Apple and Google Suite preferred.
• Strong customer service and interpersonal skills necessary to interact with patients as well as internal departments.
• Solid working knowledge of insurance plans, patient financial responsibility (co-pays, co-insurance, deductibles) and ability to analyze and propose appropriate options for patients.
• Analytical skills necessary to ensure complete and accurate documents and forms.
• Strong written and verbal communication skills.
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams (additional experience with remote teams a plus).
• Bilingual Spanish preferred.
• Consistent access to a private work environment with high speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs.

Benefits

• 3 Weeks PTO + 8.5 days of additional sick time + 10 paid holidays
• Paid parental leave
• 100% Employer Paid Medical, Dental, and Vision Insurance
• Employer Paid STD & LTD
• 401k
• $50 monthly Remote Work Stipend