Client Support Officer (Chinese Speaker)

We are seeking a dedicated and experienced Client Support Officer to join our team in Malaysia. As our Client Support Officer, you'll ensure our clients receive topnotch service, provide accurate answers, and innovative solutions to meet customer inquiries. This role requires flexibility, excellent communication skills in English and Chinese, and strong problem-solving abilities.

Requirements

• Exceptional written and verbal communication skills in both English and Chinese
• A talent for consistently providing exceptional customer service
• Strong problem-solving and critical thinking abilities
• Knowledge on KYC would be an added advantage, but not necessary
• The knack for multitasking, setting priorities, and meeting deadlines in a fast-paced business environment
• Meticulous attention to detail, your work is accurate, responsible, independent, and customer oriented
• An open, positive and enthusiastic personality
• Adaptability to change with a high tolerance for handling stressful situations

Benefits

• Opportunities for enriching career growth, including exposure to regional contexts
• Healthcare coverage (medical, dental, optical)
• Gym benefits
• Young, vibrant and open work culture