Junior Client Support Specialist
BID OperationsKuala Lumpur, Kuala Lumpur, Malaysia
Posted January 6, 2026
Full Time
About the Company
At BID Operations, we are passionate about supporting our clients in their journey towards success.
Job Description
We are looking for a Junior Client Support Specialist to provide timely and professional support to clients across multiple communication channels. The ideal candidate will have strong customer service skills and a basic understanding of online trading platforms.
Requirements
- Timely and accurate support to clients
- Maintain accurate and detailed case notes
- Meet individual and team service level agreements (SLAs)
- Participate in ongoing training
- Basic understanding of online trading platforms
Benefits
- Healthcare coverage (medical, dental, optical)
- Gym benefits
- Flexibility in smart casual dress code
