Agent Case Management - Quality Service
Bill Gosling OutsourcingGurgaon, Haryana, India
Posted May 12, 2026
Full Time
About the Company
Bill Gosling Outsourcing is a global leader in outsourcing solutions, focusing on making lives better, one connection at a time.
Job Description
Join Bill Gosling Outsourcing as an Agent Case Management - Quality Service in Gurgaon, India. Assist customers with inquiries, provide product and service information, and ensure customer satisfaction. Collaborate with dealerships and client support teams to achieve optimal customer satisfaction. Think creatively to solve complex complaints and improve processes.
Requirements
- High school diploma or equivalent (minimum requirement varies by location)
- Previous experience in Agent/Customer Service Representative (preferred but not required)
- Excellent communication and writing skills with attention to detail
- Resiliency and ability to manage through complexity and uncertainty
Benefits
- Comprehensive training
- Growth opportunities
- Team-oriented culture
- Diversity and inclusion
- Fun workplace
- State-of-the-art offices
- Rewarding work