QA Technical Consultant - Quality Service
Bill Gosling OutsourcingGurgaon, Haryana, India
Posted March 9, 2026
Full Time
About the Company
Let's take customer communications further, together. With over 65 years of experience in the contact center industry, we’ve learned that one thing is absolutely, without a doubt, unquestionably true: What matters less is what we’ve done in the past… What matters more is how your brand gets where it needs to go. We'll work with you to build your perfect outsourced communication solution to reach your customers. We could talk all day long about us, but this is your route – we are here to help reach your destination. When you’re ready, let’s discuss your destination, how you’d like to get there, and how we can go further, together. Reach out today, or visit www.BillGosling.com for more information.
Job Description
Join a dynamic team at Bill Gosling Outsourcing as a QA Technical Consultant. Evaluate and audit conversations/transactions, ensure quality variance, and provide detailed feedback. Enjoy comprehensive training, growth opportunities, and a team-oriented culture.
Requirements
- Conduct quality audits and evaluations
- Meet productivity targets
- Participate in client/calibration calls
- Attend training programs
Benefits
- Growth Opportunities
- Comprehensive Training
- Team-Oriented Culture
- Diversity & Inclusion
- Fun Workplace
- State-of-the-Art Offices
- Rewarding Work