Customer Support - Remote
BiltNew York, New York, United States • United States
Posted March 23, 2026
50000 - 55000 USD
Full Time
About the Company
Bilt Rewards is a company that believes in transparency and offers a competitive salary with a meaningful stake in the company via equity and our performance bonus program.
Job Description
As a Customer Support Team Member, you will serve as the first point of contact for our members through chat support and handling support tickets.
Requirements
- Recent college graduate with a bachelor's degree
- 0-1 years of professional experience in customer support, operations, or related field
- Extremely organized with strong written and verbal skills.
- A team player who’s able to learn new platforms quickly and is patient and adaptable in a fast-paced environment.
- Driven to take on new responsibilities, with an ability to stay focused on assigned tasks.
- Strong attention to detail with the intelligence to use critical thinking for solutions.
- Ability to deal with extremely confidential and sensitive information.
Benefits
- Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
- Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us.
- 401k plan with a match
- Commuter FSAs
- UNLIMITED PTO
- Exclusive Employee only Bilt Points
- Team Events
