Customer Support (m/w/d)
BiomatchBaden-WĂĽrttemberg, Germany
Posted January 13, 2026
Full Time
About the Company
Biomatch GmbH specializes in recruitment for the pharmaceutical, biotech, and medical technology sectors, providing a tailored job‑match service for both candidates and companies. For candidates, the firm offers personalized job offers, detailed briefings, salary guidance, interview preparation, and continuous support throughout the hiring process. For employers, Biomatch delivers proactive sourcing, expert recruitment, and pre‑qualified candidate profiles that are personally briefed and vetted. The company’s distinctive value lies in its deep industry expertise and end‑to‑end partnership model that connects top talent with the right opportunities in life sciences.
Job Description
We are looking for a customer support professional in a medtech company for a permanent position. The role involves telephone support, analysis, and planning of installations as well as logistical and technical support for service engineers and technicians.
Requirements
- Completed technical training
- Several years of experience in technical support or repairing complex technical devices
- Knowledge of software, IT infrastructure and network technology
- Practical experience with X-ray systems and imaging
Benefits
- Good salary range not specified
- Good benefits not specified
