Customer Support Engineer (m/w/d) MedTech
Telepaxx Medical Data GmbHNuremberg, Germany
Posted March 3, 2026
Full Time
About the Company
Telepaxx Medical Data GmbH delivers secure, cloud‑based solutions for managing DICOM imaging data, enabling hospitals and physicians to streamline image workflows while fully complying with data protection regulations. Their SaaS platform integrates seamlessly into existing IT infrastructures and is specifically engineered for radiology, orthopedics, cardiology, and gynecology departments. With C5 certification and ISO 27001 compliance, the company guarantees the highest level of security and reliability for long‑term image archiving and patient data access. Over 25 years of experience, including partnerships with major institutions such as Asklepios and Rhön Klinikum AG, have led to the management of more than 25 billion images, underscoring Telepaxx’s industry leadership and trusted reputation in digital health.
Job Description
Customer Support Engineer position to support customers in hospitals and medical practices with SaaS solutions for image data management.
Requirements
- Completed training or study in computer science or comparable qualification
- Funded knowledge with clinical IT v.a. PACS systems and communication standards
- Practical experience with Windows Server, SQL databases and archive systems
- Highly developed communication skills and service-oriented thinking
Benefits
- Flexible working time models
- Short decision-making processes and agile working methods
- An unlimited position with attractive remuneration
