Account Manager, Small Business
BirdEye IncGurgaon, Haryana, India
Posted January 6, 2026
Full Time
About the Company
Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands.
Job Description
Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. We're a team of innovators driven by a singular goal: to lead our category with unparalleled excellence.
Requirements
- Minimum 2+ years of Saas sales experience
- Customer experience champion
- Excellent oral and written communication skills
- Consultative approach & stakeholder management
- Deep customer empathy
- Understanding of SMB space, particularly in the specified vertical
- Exceptional Saas product knowledge
- Ability to effectively manage delicate customer situations
- Organized and reliable - Able to work as a team with little direction when necessary
- Knowledge of Salesforce CRM a plus
