Engagement Manager

Bishop Fox is seeking an Engagement Manager to join their team, responsible for managing client satisfaction and increasing customer engagement with Bishop Fox offerings. The ideal candidate will have at least 3 years of project management experience, 2+ years' experience as a Customer Success Manager, and a strong understanding of the offensive cybersecurity industry.

Requirements

• At least 3 years of project management experience with security-related projects
• 2+ years' experience as a Customer Success Manager or related role
• Strong understanding of the terminology and guidelines outlined in the Project Management Body of Knowledge (PMBOK)
• Bachelor's degree strongly preferred
• Deeply understands customer security business goals, environment, pain points, and operational maturity, as well as their ultimate desired outcome
• Navigates difficult client situations with expert negotiation skills and a client service mentality.
• Security/cybersecurity industry experience or knowledge.
• Well-versed in the Microsoft Office Suite, particularly experienced with Excel
• Experience working in a matrixed organization

Benefits

• Generous Time Off and Company-Wide Holidays
• Team Events and International Travel Opportunities
• Work From Home Support
• Training Budget
• Saving Fund
• Food Coupons
• Health and Wellbeing programs