BuildOps is seeking an Engagement Manager to join a well-funded, fast-growing technology startup. The ideal candidate will have 5+ years of proven leadership and project management skills, with experience building, mentoring, and scaling project teams for enterprise or strategic customers.
Requirements
- 5+ years of proven leadership and project management skills
- Experience building customer facing processes and best practices
- Exceptional people skills: empathetic, adaptable, confident, and skilled in building trust across diverse personalities and customer stakeholders
- Strategic thinker with strong analytical and problem-solving abilities
- Deep expertise in managing complex customer relationships and fostering partnerships
- Customer advocate that ensures customer needs are met and they receive the maximum value from the platform
- Proactive individual who anticipates customer needs and executes quickly
- Highly organized with impeccable attention to detail and the ability to prioritize in a dynamic environment
- Proficiency with project management tools like GuideCX, Salesforce, and a data-driven approach to decision-making
- Familiarity with accounting ERP systems (e.g., QuickBooks, Sage, Viewpoint) or the commercial contractor industry is a strong plus
Benefits
- Generous equity grant
- Comprehensive benefits package
- Flexible PTO and hybrid work schedules
- One-time work-from-home allowance
- Company events and team-building activities
- Fast-paced, collaborative, and dynamic work environment
- Opportunities for growth and career advancement
- Chance to work with cutting-edge technology and innovative solutions
