Help Desk Engineer - (Remote) Support Clients in the US
Bit by Bit IncPhilippines
Posted May 16, 2026
10800 - 14400 USD
Full Time
About the Company
BitByBit is a dynamic Managed Service Provider committed to helping small to medium-sized businesses untangle their technical challenges.
Job Description
BitByBit is a dynamic Managed Service Provider seeking a Help Desk Engineer to provide technical support and customer service to US-based clients.
Requirements
- Deliver exceptional customer service via phone and email
- Manage and update support tickets
- Provide remote desktop support and troubleshooting
Benefits
- Competitive salary based on experience
- Certification training opportunities
- Health and dental insurance
- Paid vacation
- Simple IRA with employer match
