Bitwarden is hiring a Customer Success Specialist to provide excellent support to customers and become a product expert for their suite of services.

Requirements

Function as a Subject-Matter Expert (SME) for Bitwarden and our suite of services.
Expand skills in all Bitwarden applications and services in order to guide, train, and clearly describe the features and functionality to users and/or customers.
Work with customers to solve issues and/or look ahead to identify solutions to situations they may face in the future.
Provide superb customer support.
Assist with billing and account management.
Collaborate with Sales, Marketing, Development, and Product associates.

Benefits

A FEW REASONS TO WORK WITH US
Bitwarden’s user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
Bitwarden is dedicated to building an incredible team. Work remotely with motivated and innovative team members across the globe.
Learn and grow. Take on new challenges with the support of your team.

Bitwarden is hiring a Customer Success Specialist to provide excellent support to customers and become a product expert for their suite of services.

Function as a Subject-Matter Expert (SME) for Bitwarden and our suite of services.
Expand skills in all Bitwarden applications and services in order to guide, train, and clearly describe the features and functionality to users and/or customers.
Work with customers to solve issues and/or look ahead to identify solutions to situations they may face in the future.
Provide superb customer support.
Assist with billing and account management.
Collaborate with Sales, Marketing, Development, and Product associates.

A FEW REASONS TO WORK WITH US
Bitwarden’s user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
Bitwarden is dedicated to building an incredible team. Work remotely with motivated and innovative team members across the globe.
Learn and grow. Take on new challenges with the support of your team.