Customer Service Representative

Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands. As a DeWALT Customer Service Representative, you’ll handle pricing, customer sales and service, and resolve product or service problems. You’ll also have opportunities for career growth, learning, and development within our global company with 20+ brands.

Requirements

• Ability to work Monday through Friday full-time with additional hours as needed
• Bilingual proficiency
• Experience reading schematics and determining parts needed for specific tool repairs
• Experience in a customer-facing role within a Retail/Service environment
• High degree of integrity and accountability
• Dependability, reliability, and ability to work with minimal supervision
• Superior customer service and salesmanship skills
• Excellent skills in Microsoft applications, including Excel, Power Point, Word, Outlook

Benefits

• Medical
• Dental
• Life
• Vision
• Wellness program
• Disability
• Retirement benefits
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition reimbursement
• Discounts on Stanley Black & Decker tools and other partner programs