Client Success Consultant
Blackpoint CyberNew London, Connecticut, United States
Posted April 8, 2026
Full Time
About the Company
Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology.
Job Description
Blackpoint Cyber is seeking a Client Success Consultant to drive partner adoption, technical enablement, and onboarding success. The role requires a mix of technical expertise, relationship-building skills, and data-driven insight.
Requirements
- At least 2+ years experience in a customer-facing, technical role within the MSP space
- Strong technical proficiency with product suites, platform integrations, and SaaS environments
- Proven track record driving customer value, adoption, and engagement
- Ability to navigate complex customer environments and communicate effectively across personas
- Experience in cybersecurity or adjacent technical domains preferred
- Excellent written and verbal communication skills, with a curiosity-driven approach to problem solving
Benefits
- Competitive Health, Vision, Dental, and Life Insurance plans
- Robust 401k plan
- Discretionary Time Off
