Service Coordinator

Blake & Pendleton is seeking a Service Coordinator to support their Birmingham, Alabama branch team. This role involves managing service activities, customer communication, technician support, and ensuring job completion while maintaining customer satisfaction. The position requires strong organizational and communication skills.

Requirements

• Schedule and dispatch service technicians.
• Serve as the primary point of contact for customer service requests.
• Manage work orders in the system.
• Track parts orders and ensure availability.
• Communicate with technicians to manage job status.
• Coordinate warranty claims and follow-ups.
• Provide administrative support to the service manager.
• Maintain service records and reports.

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Life and dependent life insurance
• Short-term and long-term disability options
• GAP coverage options
• Paid time off and holidays