Client Relations Associate

Client Relations Associate sought to elevate client experience at every stage of the case lifecycle, focusing on client satisfaction, retention, and referral growth.

Requirements

• 2+ years in client relations, customer success, hospitality, or similar role
• Exceptional communication and interpersonal skills
• High emotional intelligence and ability to handle sensitive client situations
• Detail-oriented with strong organizational skills
• Comfortable using CRM systems and tracking data
• Proactive, solution-oriented mindset

Benefits

• PTO program with time-off accrual and firm-recognized holidays
• 401(k) retirement savings program
• Performance-based bonuses
• Clear growth and advancement opportunities