We're hiring a Shift Supervisor for our new cafe opening at Fashion Show shopping mall in Las Vegas. The ideal candidate is a leader who is passionate about training and helping to develop a team, with 6 months to 1 year of supervisory experience or experience in team leadership.
Requirements
- Possess comprehensive knowledge of Cafe expenditures and actively contribute to sales growth initiatives.
- Support ongoing operations and continuous improvement within the cafe.
- Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency.
- Execute essential operational support duties such as ordering, receiving, and managing inventory.
- Facilitate the onboarding and training of new team members.
- Assume responsibility for cash handling and daily deposits.
- Promptly address guest concerns within the Cafe.
- Report incidents of illness and injury as per protocol.
- Provide guidance to team members on new menu offerings and operational procedures.
- Lead efforts to achieve company-wide sustainability objectives.
- Consistently prepare and serve beverages and food items to the highest quality standards.
- Take charge of supervising high-performing team members.
- Demonstrate exemplary behavior as a role model for your team members.
- Foster a culture of curiosity and ongoing learning.
- Ensure compliance with company standards and safety protocols.
Benefits
- Comprehensive health, dental, and vision coverage for eligible employees starting on your first day
- Best-in-class coffee training and continuing education
- Free membership into the Specialty Coffee Association of America and discounts on events
- 401(k) plan
- Paid time off & paid volunteer hours
- Complimentary bag of beans to take home each week
- 50% discount on all products, both online and in-cafe
- Flexible spending account & commuter benefits
- Employee Assistance Program