At Blue Bottle, we connect the world to delicious coffee. Our Shift Supervisor role is dynamic and requires passion for training and helping to develop a team. The ideal candidate will be a strong communicator, curious, and dedicated to their team and guests.
Requirements
- Possess comprehensive knowledge of Cafe expenditures and actively contribute to sales growth initiatives
- Support ongoing operations and continuous improvement within the cafe
- Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency
- Execute essential operational support duties such as ordering, receiving, and managing inventory
- Follow the Leader on Duty process and checklists
- Facilitate the onboarding and training of new team members
- Assume responsibility for cash handling and daily deposits
- Promptly address guest concerns within the Cafe
- Report incidents of illness and injury as per protocol
- Provide guidance to team members on new menu offerings and operational procedures
- Lead efforts to achieve company-wide sustainability objectives
- Consistently prepare and serve beverages and food items to the highest quality standards
- Take charge of supervising high-performing team members
- Demonstrate exemplary behavior as a role model for your team members
Benefits
- Comprehensive health, dental, and vision coverage
- Best-in-class coffee training and continuing education
- Free membership into the Specialty Coffee Association of America and discounts on events
- 401(k) plan
- Paid time off & paid volunteer hours
- 50% discount on all products
- 2 free drinks during shifts for cafe team members
- Flexible spending account & commuter benefits
- Employee Assistance Program
