This role will focus on managing the delivery of large scale/multi-streams implementation projects for key/strategic clients, across Japan region. Based in Japan, this person will manage all aspects of packaged software implementation projects, leading multiple work streams and delivering through a team of colleagues from across Japan and globally.
Requirements
- Manages multiple, concurrent consulting projects of moderate to high complexity
- Resolves project issues including budget, timeline, and scope
- Provides regular project communication and status reporting
- Manages project quality to ensure customer satisfaction and ROI
- Builds collaborative relationship that increases customer's perception of the value Blue Yonder brings to their business and expands future business opportunities
- Leads project team in the resolution of customer project issues, escalating to appropriate parties as needed
- Collaborates with appropriate Blue Yonder resources on customer's business, organization and culture to strengthen customer relationships
- Facilitates Change Request process during active projects
- Identifies project resource requirements and updates appropriate systems to drive forecast and resource needs
- Creates and manages project budgets, invoice process and Accounting process for the various types of project (i.e., time & materials, fixed bid, milestone acceptance, etc..)
- Manages A/R for all Consulting Projects to ensure payments are processed within the negotiated terms
- Maximizes margin on Consulting projects
- Maintains Customer and Project sites within Blue Yonder tools
- Coordinates and facilitates system handover to Support Services
- Provides guidance, feedback, coaching, mentoring and developmental experiences to project team
- Ensures compliance with Blue Yonder’s implemenation methodology on each Consulting project
- Able to perform Blue Yonder project quality audits
- Maintain the Global Project dashboard for their active projects and manages remedy plan for escalated Consulting projects
- Manages Project Teams of 3 to 12 Associates, including self
- Travels within JAPAN region as required for project success