Cafe Service Professional
BLUESTONE LANE NY LLCLos Altos, California, United States
Posted July 22, 2025
Full Time
About the Company
Bluestone Lane NY LLC operates a chain of Australian‑style cafés across the United States, offering award‑winning coffee, flat whites, and a subscription service. The company also roasts its own coffee blends in a state‑of‑the‑art facility and provides coffee activations and loyalty programs to enhance customer experience.
Job Description
The Service Professional is responsible for providing exceptional hospitality and following Bluestone Lane’s service standards. They interact with guests, educate them about the menu, and contribute to a positive team environment. The role focuses on providing high-quality service, upselling, and maintaining a clean workspace in a busy cafe.
Requirements
- Welcomes guests and explains the dining experience.
- Builds connections with guests and creates personalized experiences.
- Up-sells food and beverage items and provides product knowledge.
- Maintains cleanliness of the coffee bar equipment and work area.
- High standards of coffee/beverage quality and process.