Client Services Manager

BMLL is looking for a regional Client Services Manager to join the client services team and work with sales, product and data science support teams to focus on client onboarding, retention and acting as BMLL’s eyes and ears within a customer account.

Requirements

• Strong understanding of pre- and post-trade analysis needs of the trading community (exchanges, sell-side and buy-side)
• Bachelor’s degree or above or equivalent work experience
• Ability to build strong relationships externally with customers’ key stakeholders and internally with multiple teams
• Excellent communication and presentation skills
• Good technical skills required to support BMLL’s range of products (Python, APIs, UI)
• Strong organisation skills
• An analytical and metrics-driven workstyle to identify client opportunity as well as risk

Benefits

• Competitive salary
• 25 days holiday plus bank holidays
• Discretionary Bonus
• Pension Scheme
• Private Medical Insurance
• Work remotely abroad for up to 40 business days each year
• Life Insurance
• Childcare Nursery Scheme
• Cycle to Work Scheme
• Yearly Well-being Physical Activity budget
• Continuous learning through funded training and challenging projects