Client Services Manager

The Client Services Manager is responsible for coordinating implementation projects with clients and being directly involved in configuring and integrating the Cassini software. The role requires strong communication and organisational skills, as well as a technical background with interest in data and the financial markets.

Requirements

• Excellent organisational skills and ability to work on many workstreams in parallel
• Excellent communication skills with both internal and external stakeholders
• Strong project management skills including experience creating and tracking implementation plans or similar projects using project management tools
• Good attention to detail
• Experience working with and manipulating large, complex datasets
• Proven ability to document data flows and client user documents for external consumption
• Be comfortable working with data transmission layers such as APIs and SFTP
• Experience working with automation tools such as SoapUI and Postman
• An understanding of financial instruments, in particular Prime Brokerage business experience is preferable
• Experience using project management tools such as Smartsheets, MS Project
• Proficiency with MS Word / Excel / PowerPoint
• Understanding of Python coding language

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance