Associate, Investor Services Operations II

BNY is seeking a Specialist, Complaints to join their UK Transfer Agency team in Manchester, UK. The role involves investigating and resolving complaints for clients, ensuring work is processed in line with regulatory requirements, and driving continuous improvement.

Requirements

• Combination of education, training, and experience that demonstrates the ability to perform the responsibilities of the role
• Experience in a financial services operational area and/or oversight handling preferred
• Willingness to develop personal skills in AI/Digital Tools preferred

Benefits

• Highly competitive compensation
• Benefits and wellbeing programs
• Generous paid leaves
• Paid volunteer time