Customer Service Agent
Boardroom AppointmentsKwaZulu-Natal, South Africa
Posted January 5, 2026
Full Time
About the Company
Boardroom Appointments, founded in 1989, is a global talent solutions provider delivering recruitment, contract staffing, project staffing, temporary employment, training, HR consultancy, and expatriate mobility services across Africa, EMEA, the Americas, and Europe. Leveraging a deep industry focus that spans FMCG, finance, manufacturing, oil & gas, healthcare, logistics, IT, renewable energy, retail, agriculture, government, and call‑center services, the firm custom‑builds solutions that match each client’s unique talent needs. With a worldwide candidate database and a team of seasoned recruitment and HR professionals, Boardroom Appointments offers end‑to‑end services—from executive search and people analytics to payroll outsourcing and workforce management—ensuring seamless, high‑quality placements that let clients concentrate on their core business. Their distinctive value lies in a partnership model that blends industry expertise, data‑driven insights, and a culture of passion and professionalism to deliver flawless, long‑lasting results.
Job Description
We are looking for Customer Service Agents for Call Centre Operations to support international customers, manage queries, adhere to KPI's and provide a world-class service.
Requirements
- Minimum 6 months of customer service experience in banking, retail, client liaison, or anything that is client-focused.
- Tertiary Qualification (in progress, incomplete or completed)
- Computer Literate (comfortable working on multiple systems)
- No Criminal record
- Valid Vaccination Certificate
Benefits
- Guaranteed Basic Salary
- Additional incentives based on performance
- Growth potential
- Exposure to dealing with international customers