Recovery & Tribunal Affairs Administrator

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Requirements

• Investigate, understand, analyze, and adjust current and historical resident accounts, ledgers, utility charges, legal fees, and collection-related documentation.
• Process a high volume of move-outs and prepare Statements of Account.
• Communicate effectively with residents to address concerns, resolve account discrepancies, and arrange repayment agreements where applicable.
• Process bankruptcy and consumer proposal (debt consolidation) documentation in accordance with applicable regulations.
• Act as a liaison between Boardwalk and third-party collection agencies and insolvency professionals.
• Prepare documentation and evidence packages, including applications, notices of hearing, and affidavits, for submission to the Tribunal administratif du logement and other Quebec authorities.
• Coordinate the service of legal documents and ensure proper procedural compliance.
• Represent Boardwalk professionally in hearings related to tenancy matters before the appropriate Quebec tribunals.
• Provide guidance and support to site teams and leaders regarding defaults, bad debts, and matters governed by the Civil Code of Quebec.

Benefits

• Competitive wages
• Profit-sharing
• Flexible group medical and dental
• Fitness and Wellness reimbursement
• Group RRSP matching
• Up to 20% rental discounts