Technical Support Specialist T3

Boldr is seeking a Technical Support Specialist to provide excellent customer service and resolve customer inquiries and complaints regarding client products and services.

Requirements

• Compose thoughtful, personalized responses to customer requests
• Triage incoming requests and spot trends in customer issues
• Log, manage, and follow up on all customer support tickets
• Perform problem-solving tasks and provide answers to product-related questions

Benefits

• Competitive salary
• Opportunities for professional growth and development