Technical Support Specialist T3
BoldrTacloban, Philippines
Posted April 17, 2026
Full Time
About the Company
Boldr is a global B-Corp dedicated to delivering world-class client experiences while creating access to dignified, meaningful work in communities worldwide.
Job Description
Boldr is seeking a Technical Support Specialist to own complex technical queries, act as a trusted advisor to customers and internal teams, and drive improvements in product, processes, and peer development.
Requirements
- Compose thoughtful, personalized responses to customer requests
- Provide consultative approach to customer interactions
- Troubleshoot technical issues
- Perform ad hoc tasks when requested by the client
- Proactively monitor the client's dashboards and platforms
- Deliver service excellence and maximize customer service and satisfaction
Benefits
- Competitive compensation
- Vacation leave
- HMO
- Training and development programs