Head of Stores Operations

We are looking for a Head of Store Operations (Grocery & Retail) to help scale Bolt’s rapidly growing business in Tallinn, Estonia. As the subject matter expert for merchant operations, you will define and scale the operating model across onboarding, catalog quality, customer support, and order reliability.

Requirements

• Heavy-hitting operations experience across diverse geographies and complex markets
• Ability to build simple, elegant processes and obsess over '1% improvement'
• Data-driven mindset and ability to navigate ambiguity
• Seasoned leadership and stakeholder management skills
• Relentless ownership mindset and ability to drive results in fast-paced environments

Benefits

• Accelerate your professional growth with unique career opportunities
• Rewarding salary and stock options
• Wellness perks for physical and mental health
• 1-month paid sabbatical after 5 years of service
• Hybrid model with at least 12 monthly in-office days