Customer Support Representative

Boom Entertainment is a small team redefining the way fans engage with sports through innovative products. We're seeking a fully remote Customer Support Representative with experience in high-stakes customer inquiries, online gaming, and technology.

Requirements

• 2+ years of experience in customer support or operations
• Proven ability to handle high-stakes, time-sensitive customer inquiries
• Knowledge of sports, sports gaming, and technology
• Ability to work autonomously and prioritize effectively
• Experience working with Customer Support tools like Zendesk and Intercom