Associate Manager – Sorting Center (Middle Mile)

Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. The Associate Manager – Sorting Center role is responsible for supervising daily sorting operations and ensuring all parcels are received, processed and dispatched correctly and on schedule.

Requirements

• Supervise day to day workflow activities within the assigned areas of the facility
• Ensure all shipments are scanned, sorted & dispatched correctly according to operational procedures
• Monitor team performance and provide on the spot guidance to maintain accuracy, speed and productivity
• Allocate manpower and assign tasks to ensure balanced workload distribution during shifts
• Conduct end of shift meeting to review daily performance, highlight achievements and discuss issues
• Identify operational bottlenecks and report them to the sorting facility manager with recommendation for improvement
• Ensure that all staff follow safety and quality standards within the facility
• Act as the main point of contact between the sorting staff and management during the shift