Last Mile Hub Manager ( Mohandiseen )
BostaGiza, Giza, Egypt
Posted February 9, 2026
Full Time
About the Company
Bosta, established in 2017, is a tech-driven logistics company offering next-day delivery and fast transfer services to e-commerce businesses in Egypt, Saudi Arabia, and the UAE. By leveraging cutting-edge technology and streamlining operations, Bosta disrupts the industry with innovative solutions that empower businesses to grow in a competitive market.
Job Description
We are seeking a Last Mile Hub Manager to oversee the hub infrastructure, financial management, and operational flow processes. The successful candidate will have a Bachelor's degree, at least 3 years of experience in hub and warehousing operations, and strong leadership and analytical skills.
Requirements
- Responsible for the Hub infrastructure
- Responsible for the financial management in the hub and manage the cash flow
- Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description
- Ensure that the achievement and records are consistently kept across the Hub daily workflow
- Monitoring the stars and the hub members salaries, bounce and deductions
- Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately
- Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars
- Maintain the highest standard of the operation procedures in all hub to meet the agreed SLA in the shipment's life cycle
- Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs
- Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team
- Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis
- Following up the “Freshdesk” and ensure resolving the assigned tickets within the agreed SLA on a daily basis
- Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities
- Be an effective role model to other staff members in the hub
- Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members
- General all monthly, quarterly, annual Hub Reports
Benefits
- Paid time off
- Other benefits (not specified)