Product Complaint Analyst III

Product Complaint Analyst III at Boston Scientific in Arden Hills, MN, USA. Analyzes customer feedback to support complaint determination, writes Medical Device Reports (MDRs), and communicates event investigation results through regulatory reports and other written communications.

Requirements

• Minimum of a Bachelor's degree
• Minimum of 3 years of experience in medical device complaint handling
• Excellent written and verbal communication, critical thinking, and time management skills
• Prior complaint handling experience for urological or laser devices
• Proficiency in a second language
• Proficiency with SAS, PowerBI, or TrackWise applications
• Experienced working collaboratively with cross-functional and global partners

Benefits

• 401k Matching
• Retirement Plan
• Generous Paid Time Off